Build Trust for Effective Leadership
New managers often fail, at least initially, because they have misconceptions about what it means to be a boss. One of these myths is that people listen to you because of the formal authority of your title. In fact, people will follow you because of three informal traits:
- Character: whether you do the right thing
- Competence: how well you support your team’s success
- Influence: how you use resources and cross-functional relationships to get things done
Don’t rely on your title alone to drive results; great employees are unlikely to simply follow orders. Instead, focus on building trust and credibility with peers and team members.
Reference
“Becoming the Boss,” by Linda A. Hill, Harvard University Press
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